Refunds & Returns Policy
At LaaMaison, we are committed to delivering quality, confidence, and a premium shopping experience. Please read our Refunds & Returns Policy carefully to understand how we support you if an item does not meet your expectations.
Refund Policy
LaaMaison does not offer cash refunds. This policy allows us to maintain fair pricing and consistent quality across all our products.
However, your satisfaction remains our priority. Eligible purchases may qualify for an exchange or store credit.
Satisfaction Guarantee
If your item does not fit as expected or does not meet your style preference, you may:
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Exchange it for another item of equal value, or
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Receive store credit to use on a future purchase.
Our team is always happy to help you find a better fit or alternative that suits your needs.
Quality Assurance
Every item sold by LaaMaison undergoes careful inspection before dispatch to ensure:
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Correct sizing
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Proper finishing
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Overall product quality
In the rare event that you receive a defective or incorrect item, please contact us immediately so we can resolve the issue promptly.
Exchange & Return Window
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Exchange requests must be submitted within 30 days of delivery.
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Requests made after this period may not be accepted.
Please contact us before returning any item so we can guide you through the process.
Return Conditions
To qualify for an exchange or store credit, items must:
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Be unused, unworn, and unwashed
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Be in their original condition
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Include original packaging, tags, and accessories
Items showing signs of wear, damage, or alteration will not be accepted.
Replica Product Disclaimer
Due to the replica nature of our products, returns are generally limited. We specialize in sourcing high-quality 1:1 replicas that closely resemble original branded items.
We strongly encourage customers to confirm all product details—especially sizing—before placing an order.
Sizing Assistance (Highly Recommended)
To reduce sizing issues, we provide guidance before shipping:
Clothing
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If you are unsure about your size, please contact us before ordering.
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Our team may reach out via email or WhatsApp to confirm sizing prior to dispatch.
Shoes
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Please refer to our international shoe size conversion chart before placing your order.
Shipping for Exchanges
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Initial shipping is covered by LaaMaison.
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Customers are responsible for return shipping costs when requesting an exchange or store credit.
How to Contact Us
For exchange requests, sizing assistance, or any concerns regarding your order, please contact us:
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Email: Laamaisonstyles@gmail.com
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WhatsApp: +447426419172
Please include your order number and clear details of your request to help us assist you faster.
Policy Agreement
By completing a purchase with LaaMaison, you acknowledge and agree to this Refunds & Returns Policy. We appreciate your trust and look forward to serving you with timeless style and confidence.